Question 1

What is HC Customs?

Accepted Answer

HC Customs is a UK post-clearance customs compliance platform designed for importers and customs brokers. It connects directly to HMRC CDS via OAuth2, allowing businesses to reconcile declarations, build audit defence evidence, track IP/OP inventory, and manage duty drawback claims.

Question 2

How long does HMRC have to audit a customs declaration?

Accepted Answer

HMRC has up to 4 years to query any import declaration under post-clearance amendment rules. HC Customs retains your compliance evidence for the full 4-year audit window.

Question 3

Does HC Customs integrate with HMRC CDS?

Accepted Answer

Yes. HC Customs connects directly to the HMRC Customs Declaration Service (CDS) via OAuth2, pulling live declaration data so you can reconcile every MRN against your own records in real time.

Question 4

What is a Customs Clearance Instruction (CCI)?

Accepted Answer

A CCI is a structured PDF instruction issued to your customs agent specifying incoterm, customs value, commodity code, and procedure. HC Customs automatically checks whether the HMRC declaration matches what you instructed, creating an instant audit trail.

UK Customs
Compliance,
Simplified.

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UK CustomsCompliance,Simplified.

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UK Customs
Compliance,
Simplified.